[caption id="attachment_11228" align="alignleft" width="90"]
Thomas Fox is president of Tech Experts, southeast Michigan’s leading small business computer support company.[/caption]Have you ever shouted at your computer because it froze up, crashed, and caused you to lose work? Have you ever whacked it with your hand, kicked it, or smashed the keyboard out of frustration?If so, you’re not alone. Problems with a computer, cell phone or other gadget can be so frustrating that it has been called "computer rage” by some psychologists, and it’s on the rise.According to a recent poll, three quarters of computer users have admitted to shouting, swearing, or committing acts of violence towards their computer (for the record, I think the number is much higher!).While some simply curse the darn thing, others have admitted to hitting it until their hand bled or throwing it across the room.One computer user was quoted as saying, “You feel so helpless. All you can do is sit there and watch the stupid thing freeze up and there isn’t a darn thing you can do about it. The error may only cause a few minutes delay, but it feels like a lifetime when you’re in a hurry to get things done.”Deadlines are missed, work is lost, customers angered - all because of computer trouble. And the vast majority claim that problems like this happen on a consistent basis.Apparently, technical problems are only the start of most peoples’ anxiety.Many report that they are further angered by the time and process it takes to get the problem fixed, and some employees claim computer problems are their number one source of work anxiety and stress.IT related problems further compound employee dissatisfaction since it often forces them to work late or take work home. If you are an employer, take note: your unstable computer network could be elevating your employees’ anxiety and job dissatisfaction levels, not to mention interfering with their productivity.Our Experts Total Support Plans have helped dozens of clients end “computer rage” at their company. There are two ways we accomplish this: First, our 24/7 monitoring helps us detect and prevent problems before they show up. Your system runs faster, has fewer problems, and users aren’t constantly having to deal with system errors.We also keep your security patches up-to-date, we prevent spyware, viruses, and hackers from invading your network, and we make sure you have a reliable backup of your system and data.This basic maintenance is critical to the speed and performance of your computer network.Second, getting help is MUCH easier and faster with Experts Total Support.Our secure software allows us to remotely log in to your network to diagnose and resolve most problems on the spot. No more waiting around for a technician to show up!Sign Up Today And Get Your First Month FREE Since it’s Valentine’s Day, we want to “show you the love” by giving you the first month of service FREE. You’ll discover how Experts Total Support will make you fall back in love with your computer network. Give the office a call at (734) 457-5001.