Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without…
IntroductionInsider threats are evolving in sophisticated ways, and they continue to pose significant risks to our workspaces today. Whether it’s a coworker forgetting to lock the drawer housing the most important contracts, a third-party vendor unknowingly bringing malware into the company network, or a threat actor posing as your I.T. guy to directly steal…
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and…
No matter where you work, what your job is, or the role you play in your organization, Incident Response Plans are a critical aspect of your day-to-day cybersecurity and cyber-compliance.In an era where digital attacks are merely a matter of when, not if, we need to be prepared for whatever digital threats come…
IntroductionCyber-threats cause long-term costs and repairs to your reputation…but you might face immediate consequences while the breach is happening too.When cybercriminals target critical infrastructure in our society, they are actually going after everybody with information stored in their database. Critical infrastructure encompasses those vital services we need for a modern, globally-connected lifestyle like…
How often do you accept payments with credit cards at your job? Whether you’re manning a cash register or managing client accounts, any interaction with someone else’s payment methods makes you (and your company at large) liable for its protection. That means understanding credit card compliance regulations!If you’re in the United States, or take…
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires…
IntroductionIn our daily digital lives, whether we’re banking online or catching up with friends, there’s a lot happening behind the scenes to keep our devices and data safe. A major player in this protection is the firewall.Even if you’re not in a tech role, understanding what a firewall does and why it’s…
Did you know? A single cyber incident can have far-reaching consequences…and not only in terms of money and time. It can have a big impact on reputation too!That’s right. Data breaches significantly impact your business’s reputation, thereby eroding customer trust, attracting negative publicity, and potentially damaging valuable partnerships and investments. In today’s interconnected world,…
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value. Recent updates to Copilot in Teams…
IntroductionAs we step into 2025, the digital landscape continues to evolve, bringing both exciting opportunities and significant challenges. Cyber threats are becoming more sophisticated, and staying informed is crucial for individuals and businesses alike.Here’s a look at the top five online threats to keep on your radar this year!1. AI-Powered Attacks…
IntroductionDid you hear about the AT&T incident that happened in early 2024? A port-out cyberattack made a group of sophisticated fraudsters who managed to hijack the phone numbers of dozens of customers with reportedly high net worth. By gaining control of these numbers, the fraudsters intercepted multi-factor authentication codes to access the victims’ financial…